After a recent disappointing experience with a supplier's inconsistent quality and poor communication, I'm placing a higher priority on these soft factors in our vetting process. When evaluating new Nordic promotional product suppliers, what specific questions or checks do you recommend to truly gauge their reliability and responsiveness before placing an order? I'm looking for more than just portfolio reviews. While researching effective vendor management, I found a well-structured guide on partnership criteria over at pinco kz. Your insights on red flags to watch for or positive signs that indicate a trustworthy, long-term partner would be incredibly valuable as we rebuild our supplier shortlist.